Picking your gift card partner
When it comes to gift cards, you want to make sure you are partnering with the best of the best.
Not all gift card providers are created equal, and you need to make sure you are working with an agency that can provide your customers with a great experience. By following these tips, you can be sure to find an agency that will help grow your business!
👉 Customer Service
Make sure your gift card partner offers top-notch customer service. This will ensure that your customers receive the best possible experience when redeeming their cards. What hours do they work – how are problems identified and dealt with? What are their security protocols?
When it comes to shipping, you want to make sure your gift card partner can provide you with fast and reliable delivery. This will help ensure that your customers receive their cards in a timely manner. What are the costs and methods here? What is the back up plan if this method fails?
👉 Ease of Use
You want to make sure that your gift card partner offers an easy-to-use redemption process. This will help ensure that your customers have a positive experience when redeeming cards. What is the experience for everyone involved like?
👉 Tech options
QR Codes, barcodes, email/ text delivery, personalisation, apps, cryptocurrency – tracking – there are so many tech options for your programme you need to consider. Get under the skin of what the agency offer, and where their specialisms are.
We can help you find the perfect gift card partner for your business! At RLC Solutions we have years of experience working with the best gift card providers in the industry. Contact us today to learn more.